Job Openings >> Account Manager
Account Manager
Title:Account Manager
Department:Customer Service

Hatteras, an innovative print and communications company located in Tinton Falls, NJ has an immediate opening for an Account Manager.


Account manager responsible for providing world-class print solutions to leading pharmaceutical and/or retail brands.


  • Primary point of contact for all client communications and interactions.
  • Accountable for communicating and reconciling all estimated costs and invoiced costs published to client.
  • Coordinates with the Sales, Estimating, Production, and Warehousing departments to ensure all schedules are adhered to.
  • Communicate effectively with customers, sales representative and manufacturing concerning customer requirements.
  • Understand, document and communicate customer requirements and specifications including quantity, quality, schedule and delivery and any others of importance to the customer.
  • Interact with Scheduling and Shipping departments to coordinate delivery requirements.
  • Inspect, verify and document incoming customer material to assure conformance to planned requirements.
  • Communicate with planning and customer if received material does not conform to planned requirements.
  • Communicate manufacturing and scheduling limitations to customers.
  • Document all communications with customers, sales representatives and manufacturing personnel regarding changes to job requirements.
  • Prepare LIVE PROOFS for all projects as per customer instructions/specs
  • Prepare mailing weight samples and provide spec sheet to mailing per the customers specs
  • Communicate postage requirements to clients in writing


  • Bachelor’s degree or equivalent work experience
  • Ability to maintain composure with challenging customers/situations
  • Work experience in print is a plus.
  • Knowledgeable about various printing methods and print stock materials a plus.
  • Keen attention to detail.
  • Ability to navigate and leverage modern technology to your benefit.


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